Credit Suisse says only a few customers are closing accounts

CEO of Credit Suisse Switzerland division, André Helfenstein, as seen in an archive picture from 2020 Keystone / Urs Flueeler

The head of Credit Suisse’s Swiss division says that only a few clients are actually closing accounts at the bank. His comments came after the troubled bank reported high customer fund withdrawals globally.

“Some clients have withdrawn part of their funds, but only very few have actually closed their accounts,”  the CEO of Credit Suisse’s Swiss unit, André Helfenstein, said in an interview published in the SonntagsZeitungExternal link and Le Matin Dimanche. “We have only lost around 1% of our asset base in our asset base in our Swiss division.”

He added that the bank was profitable in Switzerland itself: pre-tax profit stood at more than CHF1.2 billion ($1.27 billion) for the first nine months of the year. “And this despite declining financial markets and rising interest rates, which make business more difficult,” he said.

A split of the bank into Swiss and international divisions was not under discussion, Helfenstein stressed. And nor was the sale of the private client and asset management businesses, he added.

Global problems

Helfenstein’s comments came after the bank last Wednesday issued a profit warning for the fourth quarter of up to CHF1.5 billion – and signalled hefty global client withdrawals. Shareholders also signed off on a capital hike of CHF4 billion.

Credit Suisse has suffered a string of setbacks in recent years by being on the wrong end of soured business deals and courtroom battles. Management is attempting to stop the rot with a radical overhaul of the bank’s operations and strategy.

At the end of October, Credit Suisse announced a major restructuring that will see 9,000 jobs being slashed worldwide – 2,000 in Switzerland – and the sale of investment banking operations.