Swiss perspectives in 10 languages

Image of Swiss banks improves among public

Woman at withdrawing money
Swiss banks are generally considered reliable and secure by the public Keystone

The image of Swiss banks has returned for the first time to pre-financial crisis levels, according to a survey by the Swiss Bankers Association (SBA). Cybercrime remains a concern, however. 

“The banks’ positive image is the result of a combination of their commercial success and social responsibility, and the respondents’ positive experiences with them in everyday life,” the SBA said in a statementExternal link on Wednesday. 

In this study published every two years and conducted for the first time by the research institute gfs.bern, 51% of respondents said they had a “positive” opinion of banks, 7% were “very positive”. Two years ago, these figures were 44% and 5%, respectively. 

Unchanged from 2017 were the 29% of respondents who had a “neither positive nor negative” image. The share of negative opinions dropped from 19% to 11%. 

The banks scored highly as employers and are considered reliable and secure, according to the survey. The majority of respondents also viewed banks positively in terms of their importance for the economy and as a tax base. They also acknowledged their contribution to the good reputation of Switzerland. 

“Sustainability, to the extent that respondents associate this with banks, is currently promoting their positive image. Over 90% of respondents give the banks excellent marks,” the SBA said. 

Not all positive 

At the same time, 48% believe that banks are at the heart of money laundering and financial scandals and 44% believe that they put profit before social responsibility. 

When it came to risks from digitalisation and automation, 84% cited cybercrime and 79% the loss of banking jobs. 

The representative survey was conducted by the gfs.bern polling institute between January 9 and January 29 among 1,000 Swiss citizens using computer-assisted telephone interviews.


More


Popular Stories

Most Discussed

News

No Swiss bank in phase with environmental objectives

More

Swiss banks failing environment, says WWF

This content was published on None of the 15 major Swiss retail banks is meeting international climate and biodiversity targets, according to a ranking by WWF Switzerland.

Read more: Swiss banks failing environment, says WWF
UNRWA provides emergency assistance to just over one million Palestine refugees, or about 75 per cent of all Palestine refugees in Gaza, who lack the financial means to cover their basic food.

More

Lazzarini: no alternative to UNRWA in Gaza

This content was published on The only alternative to the UN Palestinian agency’s work in Gaza is to allow Israel to run services there, Philippe Lazzarini, UNRWA Commissioner-General, told reporters in Geneva on Monday.

Read more: Lazzarini: no alternative to UNRWA in Gaza

In compliance with the JTI standards

More: SWI swissinfo.ch certified by the Journalism Trust Initiative

You can find an overview of ongoing debates with our journalists here . Please join us!

If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR

SWI swissinfo.ch - a branch of Swiss Broadcasting Corporation SRG SSR