Digitalisation is increasing pressure on state authorities, with almost three-quarters of Swiss expecting more digital services from the authorities, according to a survey by consultants Deloitte.
Whether it’s paying parking fines or obtaining motorway toll stickers, Swiss want to be able to deal with such services online. A third of those surveyed could even imagine getting married via video conferencing.
A large majority of the population would like to see harmonised digital solutions throughout Switzerland, for example for the electronic transmission of tax data, registration and deregistration at their place of residence or for electronic identification via electronic ID.
However, three-quarters of those surveyed were not prepared to pay more for these digital services. Only for the option of being able to order a passport or ID card online did a slight majority signal their willingness to pay.
Concerns
The respondents had major concerns about data protection and cybersecurity – the biggest hurdle for the population in making greater use of digital services from the state. According to Reto Savoia, CEO of Deloitte Switzerland, these concerns should be taken seriously, especially before the nationwide vote on the e-ID on March 7, 2021.
Last year 87% of respondents to a poll said they wanted the state to not just check a national e-ID system, but also control it. Some 80% also said they wanted to use e-ID to sign legally binding signatures
More
More
Voters to have final say on digital ID
This content was published on
Campaigners have handed in the necessary signatures to challenge a decision for the creation of a digital identity of internet users in Switzerland.
The Covid pandemic has not weakened trust in digital services. On the contrary, three-quarters of the population had not changed their opinion. For 10%, trust had even increased, especially among young people and in the big cities.
Deloitte’s survey took place in the second half of May 2020. It is representative by age, gender and region, according to the company, which surveyed 1,500 working-age people aged 16 to 64 who live in Switzerland.
More
More
How do you build trust in new technologies?
This content was published on
Could the “Swiss Digital Trust Label” be the solution for encouraging the responsible use of new technologies?
Should raw milk sales be banned or should consumers decide?
Swiss food regulations do not allow raw milk to be sold for direct consumption. However, a loophole allows 400 raw milk vending machines to do just that.
COP29: Swiss NGOs call for strong financial support
This content was published on
Ahead of COP29, Swiss NGOs call for wealthy nations to pay $1,000 billion a year to help other countries solve climate problems.
Real Swiss wages likely to rise in 2025, says UBS bank
This content was published on
Higher wages and falling inflation are likely to boost Swiss purchasing power, which will be dragged back by rising health premiums.
This content was published on
Switzerland has a new tectonic map at a scale of 1:500,000, containing updates to geometry, distribution and nomenclature of the tectonic units.
This content was published on
Swiss artist Daniel Spoerri, known for his artworks using leftover food with dirty cutlery and crockery, has passed away in Vienna at the age of 94.
Climate change tipped to alter Swiss avalanche patterns by 2100
This content was published on
Climate change is expected to result in fewer avalanches overall in Switzerland but to increase the danger of wet snow avalanches by 2100.
If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.
Read more
More
Swiss want state-run eID system, suggests poll
This content was published on
In March, parliament endorsed the government’s recommendation to allow private sector companies to build a system for electronic identities. The front-runner is one developed by Swiss Post and the Swiss Railways, which has the backing of a consortium of large firms. Some 87% of respondents to a poll said they wanted the state to not…
Swiss passport printer meets digital ID challenge head on
This content was published on
A 500-year-old company that has a monopoly on producing Swiss money, passports and driving licenses is betting big on the future of digital ID.
This content was published on
Swiss digital assets bank SEBA has rounded off a bumpy year with some festive cheer – announcing an extra CHF20 million in funding from both existing shareholders (including Julius Bär) and new investors.
Swiss central bank trials new type of digital currency
This content was published on
The Swiss central bank completes trials of a digital currency for securities trading. But what of the Swiss trading platform that wants to use it?
This content was published on
Internet use among pensioners in Switzerland has almost doubled over the past decade and allowed many to stay in touch during the pandemic.
You can find an overview of ongoing debates with our journalists here . Please join us!
If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.