The German and Austrian postal services came in second and third in 2021, said the UPU, which will present the award at its headquarters in Bern on Friday.
The award comes just before tomorrow’s World Post Day, which has been run on October 9 each year since 1969.
In its ranking, the UPU measures reliability of postal services, how internationally networked they are, how relevant their products are for the population in the country, and how innovative and sustainable they are.
The UPU was founded in 1874 and continues to regulate international cooperation between postal companies and authorities as well as set framework conditions for cross-border postal traffic.
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The Covid-19 pandemic drove down profits 30% at the state-owned Swiss postal service.
Swiss ‘Covid leaks’ scandal: court keeps gagging order
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Swiss prosecutors, investigating a leak of confidential government information during Covid-19, remain blocked from seeing sensitive communication.
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Swiss Post working overtime to cope with online shopping boom
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With all but non-essential businesses and shops in the country closed, the postal service has seen its workload increase dramatically as housebound residents order online.
Dirty laundry stretches Army Postal Service to the limit
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The mobilisation of the Swiss army to cope with the coronavirus pandemic has resulted in “more work than ever” for the army’s postmen and postwomen.
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Swiss Post handled a record number of parcels in 2019, the company said on Friday. The number of letters sent however continues to fall.
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If you want to start a conversation about a topic raised in this article or want to report factual errors, email us at english@swissinfo.ch.